🔁 Returns (30-Day Guarantee)
You may return an item within 30 days of delivery if:
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Item is unused, undamaged, and in its original packaging.
How to request:
Email storesupport@shoppawcart.com with your order number and reason for return.
🛠 Defective or Damaged Products
If an item arrives damaged or defective:
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Send photos/videos as proof.
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We will offer replacement or full refund after evaluation.
❌ Items Not Eligible for Return
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Items damaged due to misuse or pet chewing.
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Personalized or hygiene-related items (like pet bowls with names, grooming kits already opened).